Privacy Notice
Last updated: 15 July 2026
This Privacy Notice explains how KoperasiOne ("we", "us") collects, uses, discloses and protects your personal information when you use our website, contact us via WhatsApp, or submit an application form.
1. Information We Collect
We may collect the following personal information when you engage with us:
- Via the website application form: full name, phone number, financing amount required, your consent to be contacted, and (optionally) any supporting documents you upload.
- Via WhatsApp or other enquiries: information you voluntarily share when communicating with us.
- During follow-up: additional information you voluntarily provide for eligibility or application purposes.
2. Purpose of Collection
Your information is used to:
- perform an initial eligibility check;
- respond to your enquiries;
- follow-up communication;
- assist with the financing application process;
- communicate with relevant parties where necessary;
- keep records where necessary.
3. Disclosure & Processing
Application forms you submit (including attachments) are sent by email to our designated recipients, and handled through the third-party email service provider we use for email delivery. Your personal information may be shared with relevant financing panels only where necessary for eligibility or application purposes. We do not sell your personal information.
4. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as reasonably necessary to handle enquiries, follow-up and application assistance, and to meet legal, regulatory or legitimate business needs. When no longer needed, information is securely disposed of.
6. Your Rights
You may request to access, correct, or delete your personal information, or withdraw your consent, by contacting us using the details below. We will respond in accordance with applicable data protection laws.
7. Cookies & Tracking
This website may use cookies for necessary, analytics and marketing purposes. Analytics and marketing cookies are loaded only after you provide consent. You can change or withdraw your cookie preferences at any time.
8. Important Notice
- Approval is not guaranteed; all applications are subject to review and to the documents and conditions of the relevant parties.
- Please do not send unnecessary sensitive documents unless requested.
- Your information is used for initial eligibility checks, application assistance and related follow-up.
Contact Us
For any privacy-related enquiries or to exercise your rights, contact us: